The Kenya Energy and Lighting Firm (KPLC) is conducting a complete media marketing campaign nationwide, geared toward enhancing public consciousness concerning varied pertinent points regarding the firm’s operations.
By means of these initiatives, KPLC endeavors to make sure that the general public is well-informed about its operational procedures, addressing issues, and fostering transparency for higher buyer relations and repair provision.
The Authorities-owned parastatal is structured with 50.1 p.c possession by the Authorities of Kenya and 49.9 p.c possession by native and international buyers.
Organized into eight administrative areas, it operates 49 enterprise facilities, strategically positioned throughout the nation, with one in every of the 47 counties and three in Nairobi with a complete workforce of 10,305, 986 being from the Coast and 490 from Mombasa County.
The Firm’s numerous sources of energy embody geothermal, hydro, thermal, wind, and photo voltaic vitality.
This multifaceted method underscores its dedication to harnessing renewable and sustainable sources, to satisfy vitality calls for effectively.
Talking at a Mombasa Lodge, throughout a media marketing campaign workshop, the Regional Supervisor, Coast Area, Phineas Marete, highlighted that they not too long ago launched a Token Identifier venture that entails the updating of firmware for particular meters, to allow them to proceed merchandising companies past the upcoming deadline scheduled for November 24, 2024.
Marete mentioned that moreover the media campaigns geared toward fostering consciousness, the lighting Firm actively engages in roadshows and that they intend to provoke discussions with numerous neighborhood teams, together with church buildings and mosques, to make sure nationwide dissemination of knowledge.
He addressed the regarding rise in fraudulent actions, noting an elevated variety of scammers contacting prospects and issuing threats of energy disconnection, except financial calls for are met.
The Regional Supervisor suggested that the Firm’s subject workers, constantly carry official worker identification playing cards, as a measure to reassure prospects and distinguish professional Firm representatives from fraudulent people.
“Our safety groups have been vigilant and proactive, which has resulted in a number of arrests associated to fraudulent actions and shifting ahead, we emphasize to our prospects the significance of using solely the official KPLC pay factors for transactions,” Marete famous.
He mentioned that the Firm is collaborating intently with native administration and safety companies, to fight the problem of scammers impersonating KPLC workers.
The Regional Supervisor acknowledged that the Firm beforehand confronted service backlogs, because of inadequate supplies, significantly meters.
Nonetheless, the Firm has initiated a fast response initiative, to expedite the decision of excellent orders for patrons, who’ve already made funds. The intention is to make sure all the purchasers are accommodated inside the subsequent three months.
Marete expressed satisfaction with the six coastal counties, highlighting profitable engagement efforts leading to immediate funds with none vital excellent payments.
By Fatma Mentioned
Supply: kenyanews
