FNB continues to blame clients for eWallet theft – The Namibian
The First Nationwide Financial institution of Namibia (FNB) has mentioned all of the eWallet thefts recorded by the financial institution have been by the client’s compromised one-time pin (OTP).
That is regardless of shoppers final week saying they by no means shared their OTPs with anybody and lashing out on the financial institution for “refusing to take accountability”.
Talking throughout a media briefing on the theft on Monday, FNB government for retail banking Nangula Kauluma mentioned the financial institution has been carefully working with legislation enforcement to apprehend the perpetrators, as they’ve taken the victims’ outcry critically.
“The Namibian Police has even integrated a activity pressure to particularly look into digital fraud circumstances,” mentioned Kauluma.
The financial institution at present has 1,3 million eWallet holders and solely 788 transactions out of this quantity have been affected by these thefts between August 2022 and August 2023.